Privacy Policy

FLB Privacy Notice

Special Information Applicable to Electronic (Internet) Banking:

First Liberty Bank's "Privacy Principles" will apply to customers' confidential and private information with regard to both traditional and non-traditional (i.e., Internet) banking activities. However, due to the unique nature of the Internet and the ease with which information can be exchanged, First Liberty  Bank feels it is important for customers to be aware of the unique issues surrounding Internet Banking.

Our participating carriers include (but are not limited to) AT&T, SprintPCS, T-Mobile®, U.S. Cellular®, Verizon Wireless and MetroPCS. 

To better serve legitimate Internet Banking customers: 

First Liberty Bank collects generic information about visitors to our website. This information includes the date and time of access, the Internet service provider's address, the web browser used, and the visitor's physical location. 

First Liberty Bank requires customers to utilize specific passwords for access to confidential and private information. First Liberty Bank reminds customers of their responsibility to safeguard login IDs and passwords. In addition, commercial customers should carefully screen those employees to whom user IDs and passwords are granted. 

First Liberty Bank utilizes encryption, firewall, router, third party verification procedures and other security software and hardware to help prevent unauthorized eavesdropping of and access to customers' confidential and private information. 

First Liberty Bank utilizes virus protection software to help prevent the spread of computer viruses. 

First Liberty Bank utilizes "cookies" to help authenticate our customers' identities and to help facilitate the exchange of information between First Liberty Bank systems and our customers' systems. 

First Liberty Bank reminds all of our customers that links in the institution's websites can be to websites not under our control. These websites will not necessarily comply with First Liberty Bank's "Privacy Principles" and security standards. 

First Liberty Bank reminds all of our customers that confidential and private information may be compromised in both traditional and non-traditional banking activities. First Liberty Bank can only establish policies and procedures to help restrict use of and access to confidential and private information. If any First Liberty Bank customers believe that confidential and private information has been compromised, please contact First Liberty Bank immediately so that the potential breach can be investigated. 

Protecting Children’s Privacy Online:

We do not knowingly collect or use personal information from children under 13 without obtaining verifiable consent from their parents. If you are under 13, please do not enter your personal information. We are not responsible for the data collection and use practices of nonaffiliated third parties to which our websites may link. For more information about the Children’s Online Privacy Protection Act (COPPA), visit the Federal Trade Commission website: www.ftc.gov 
                                                                                                                                                          

Comments or Complaints by Customers:

First Liberty Bank is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any consumer wishing to file a complaint against the First Liberty Bank should contact the Texas Department of Banking through one of the means indicated below:

In Person or U.S. Mail

Texas Department of Banking

2601 North Lamar Boulevard

Suite 300

Austin, TX 78705-4294

Telephone Number: 7-877-276-5554 (toll free)

Fax Number: 1-512-475-1313

E-Mail address: consumer.complaints@dob.texas.gov

Website Address: www.dob.texas.gov